Cliff palace Casino and resort provides almost 700 cutting-edge slots, eight dining table games and a six-story resorts

Cliff palace Casino and resort provides almost 700 cutting-edge slots, eight dining table games and a six-story resorts


In relation to marketing and advertising and preserving user revenue, having immediate access to both real-time and historical athlete info is a high consideration.

While they’ve grown, their most significant obstacles to effective functions have-been getting real time, department-level economic ideas and removing handbook steps and paper-intensive recordkeeping.

It often took 1-2 days to search papers files to find promote deal documents during audit season. And essential stakeholders, particularly panel and tribal council users, happened to be waiting 10+ working days after the month-end close to receive financial and analytical efficiency suggestions.

Cliff palace’s handbook acceptance processes managed to get hard to meet up with the business objectives of providers, and approvals stalled whenever approvers had been off-property or even in conferences. There was clearly also deficiencies in awareness around activities in addition to their value into the business. Plus, the chart of reports had been intricate and relatively growing.

In the end, Cliff palace’s group know that by implementing today’s bookkeeping program, they might resolve their own most significant issues, and some.


Cliff palace understood it had been important to assist an implementation mate whom delivered strong tribal games feel. They looked to Wipfli to implement CasinoEdge, the firm’s tribal-gaming-focused form of Sage Intacct.

a€?Wipfli’s games skills is essential. These people were speaking similar code as us,a€? stated Kim Miranda, manager of loans at Cliff Castle. a€?That enabled all of us to have job and techniques buy-in from our employees instantly.a€?

Wipfli’s starting point was to perform an intensive businesses processes evaluation that went through and reported every one of Cliff Castle’s workflows and notable problems. This process enabled both groups to totally comprehend not only the way the new technology could assist in transforming latest processes and which stakeholders were not becoming served. The team concentrated on ideas on how to bring rich economic and analytical information throughout the whole enterprise, including expel gaps in department-level insight therefore the need for Excel-generated workarounds.

Then emerged the implementation. The Wipfli group positioned and moved Cliff palace’s historic data into the brand new program, condensed the data of records by almost 50per cent, put custom push-button templates to streamline revenue-audit record records that included transaction-level information, and developed mobile-enabled, department-level dashboards so all enterprise managers and department administrators could possibly be empowered by real time details.


Initially, Intacct provides computerized purchasing approvals, journal entry approvals and digital check signatures, which saves Cliff palace considerable time and keeps company streaming without interruption.

Then there is the month-to-month close, ad-hoc reporting and real time day-to-day flash. Cliff Castle has gone from trying out to fourteen days to set up and make required historical financials to just minutes. They’ve slashed their unique month-to-month close from 10 business days to two. Month-end information is found in moments to access details through Intacct’s custom dashboards, which allow invoice-level drill-down. Plus, with a condensed information of reports, it isn’t difficult for division executives to read and contrast data with regards to their very own P&L.

Audits will also be much easier. During Cliff Castle’s first review after implementing Intacct, every bit of records might be drilled into, pulled out-of Intacct and given to the auditor with timestamped dates. Intacct conserved considerable time, along with removed the need for hardcopies.

Intacct additionally enables Cliff Castle to track event money and spending. Using the COVID-19 pandemic producing added expenses, Intacct possess delivered a measurable ROI. The team also can work instant pro-formas on any show, deciding to make the shipments of data and evaluation easy.

These are COVID-19, that Intacct is completely internet (even via a smart device) makes it possible for whenever, anywhere accessibility – essential throughout the pandemic’s stay-at-home orders. The team was able to fit everything in from closings to evaluate runs from your home. a€?I don’t know the way we could have carried out the degree of ability and accuracy without Intacct,a€? states Kim.

Altogether, Cliff palace have practiced results benefits that even they come across unbelievable comprise possible. The Cliff palace teams understands they could execute fast but accurate operate that permits most hands-on decision-making across the whole company.

Customer visibility

Situated in Camp Verde, Arizona, Cliff Castle Casino and lodge was a games enterprise possessed of the Yavapai-Apache country. This has been chosen the number 1 casino in Arizona for the past 19 age.

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